new-feature High ios web windows

Introducing Symplast Scheduler — April 2025 Release

This release introduces the completely redesigned Symplast Scheduler with branded customization, smart provider matching, geolocation-based auto-selection, and in-app patient booking. The new scheduler emphasizes a high-end, customizable patient experience with streamlined confirmation flows.

Released May 13, 2025
Product patient-app
Impact High
Platforms ios, web, windows

What's Changed

NEW Branded Customization — customize logo and service descriptions for an on-brand, high-end scheduling experience
NEW Service Organization — organize treatments into searchable categories and showcase featured services and specials
NEW Smart Provider Matching — patients only see providers who offer the selected service
NEW Auto-Jump Functionality — automatically jump to the next available appointment slot
NEW Geolocation Auto-Selection — nearest location is auto-selected with one-tap location switching
NEW Streamlined Confirmation Flow — display appointment summary and scheduling policy with deposit collection in unified process
NEW Patient App Booking — patients can now book directly through the Patient App
NEW Customizable Service Names — customize service name descriptions for clarity
NEW Featured Treatment Highlighting — showcase seasonal specials and promotions
NEW Logo Branding — add practice logo to scheduler page

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